Delivery Policy

At INKO Boutique, we pride ourselves on offering exceptional, hand-made designs that are crafted with the utmost care and attention to detail. To ensure that you receive your order in perfect condition and as promptly as possible, we have outlined our delivery policy below.

Processing Time
Each piece in our collection is made to order. Upon receiving your payment, we begin the process of carefully crafting your item. Please allow 7-14 business days for the creation and preparation of your order before it is dispatched. If your item is tailored or requires special customization, processing times may vary slightly, and you will be informed of the expected delivery schedule upon order confirmation.

Shipping
We offer worldwide shipping to bring our exclusive designs to fashion lovers across the globe. Once your order is completed and ready for shipment, you will receive a confirmation email with tracking information.

- Domestic Shipping (China): Orders within China are typically delivered within 3-5 business days after dispatch.
- International Shipping: Delivery times for international orders vary based on location and shipping method. Standard international deliveries usually take 7-14 business days.

Shipping Rates
Shipping costs are calculated at checkout based on the destination and the weight of the package. We strive to offer competitive shipping rates and ensure that your item is securely packaged for safe delivery.

Customs and Import Duties
For international orders, please be aware that customs and import duties may apply depending on your country's regulations. These fees are the responsibility of the buyer and are not included in the item or shipping costs. We recommend checking with your local customs office for more information.

Order Tracking
After your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery. If you encounter any issues or delays, please do not hesitate to contact us, and we will assist you in resolving the matter as quickly as possible.

Delivery Issues
In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work closely with our shipping partners to resolve the issue and ensure that you receive a replacement or refund.

Contact Us
For any questions or concerns regarding your delivery, please contact our customer service team at inkocreation@gmail.com. We are committed to providing you with a seamless shopping experience and are here to assist you with any inquiries you may have.

Thank you for shopping at INKO Boutique. We appreciate your trust in our craftsmanship and look forward to delivering your unique, handcrafted pieces right to your doorstep.